Terms and Conditions

By accessing or using our website or purchasing our products, you agree to be bound by these terms and conditions.

Products

Our products are herbal teas intended for general wellness purposes. While our herbal teas are based on traditional knowledge and research, we do not claim that they are intended to diagnose, treat, cure, or prevent any diseases.
Consult with a healthcare professional before using our products if you have any underlying health conditions or are taking medications.
Our products are sold on an "as is" basis. We make no warranties, express or implied, regarding the quality, suitability, or effectiveness of our products.
Our herbal tea blends contain a variety of herbs, we are not responsible for any allergic reactions or adverse effects. If you have known allergies to any herbs, we strongly advise you to consult with a healthcare provider before using our products.
We strive to provide accurate descriptions and images of our products. However, slight variations in product appearance and packaging may occur due to the handmade nature of our blends.

Orders, Shipping, AND Returns

All orders are subject to availability.
If you have any issues with your order, please contact our customer service team at (614) 636 - 0456.
All sales are final. If your product arrives damaged, please contact us within 10 days of receiving your order. To initiate a return or exchange, you must submit a clear description of the damage along with supporting photos. Refunds will only be considered for unopened and unused products. Please note that return shipping costs are the responsibility of the customer.
All prices listed on our website are subject to change without notice. Payment must be made in full at the time of purchase. TCH Tea reserves the right to modify prices, discontinue products, or update descriptions at any time.